Information and Insight into what's new and why it matters, on Amazon Connect. Brought to you by Marc and Doug, who have been working with Amazon Connect since service launch.
Recommended Episode
The Amazon Connect Podcast - Ep 1 - Let's Go!
The very first episode! Marc and Doug give an overview of why this podcast exists, what they hope to acheive and talk about some of the key differentiators for Amazon ...
Latest Episodes
The Amazon Connect Podcast - Ep.20 - NLX! with Jim Kraeutler
Most organizations undervalue the true potential of conversational AI—until now. Jim Kraeutler, a product manager at Amazon Connect, exposes how innovative solutions l...
The Amazon Connect Podcast - Ep.19 - Amazon Connect Customer is here! with Iftach Bashan
In this episode, we explore the recent transformations in Amazon Connect, including its expansion into a family of solutions, the strategic acquisition of NLX, and the...
The Amazon Connect Podcast - Ep.18 - AI Forward Deployment with Ayesha Borker
Most companies are rushing headlong into AI without a clear strategy for delivering real business value — are you? In this episode of the Amazon Connect podcast, AI ex...
The Amazon Connect Podcast - Ep.17 - Amazon Connect Health with Sunil Menon
Most companies struggle to bring AI-driven healthcare solutions to life — but Amazon Connect Health is changing the game. In this episode, Sunil Menon joins us to reve...
The Amazon Connect Podcast - Ep.16 - How Are Customers Adopting AI w/ Connie Workman Watkins!
Join Douglas, Marc, and special guest Connie Workman Watkins as they explore the latest AWS Connect updates and strategic AI integrations. Discover how organizations c...
